Frequently Asked Questions about Wholesale Fabric Purchasing

What is the minimum wholesale order quantity (MOQ) on Tkanex?

Tkanex is a specialized wholesale platform. The minimum order is one whole roll of fabric (20 to 50 metres depending on the fabric type). We do not cut small lengths at wholesale prices, which lets us offer the best discounts directly.

How do price lists and the volume wholesale discount system work?

We offer flexible tiered wholesale prices: the larger the order volume (in rolls), the lower the price per metre. We guarantee the best wholesale prices on the market directly from the manufacturer, with downloadable official price lists.

How does the loyalty program for garment factories and wholesalers work?

A unique B2B loyalty program: cumulative annual discounts that automatically grow as your order volume increases. Members get priority reservation of exclusive fabrics, flexible payment terms and personal offers.

How fast is fabric delivery and how do you cover the Ukrainian market?

We operate across all of Ukraine and ship as fast as possible. Fabric rolls are dispatched from the nearest warehouse in our logistics network, ensuring the shortest delivery times via Nova Poshta or partner services.

Do you offer direct delivery to factories for large orders?

Yes. For orders over 500 metres or container shipments, we arrange direct freight delivery straight to your factory or warehouse, bypassing standard postal services and saving your budget.

How does the platform enable complete fabric work without long searches?

Our platform provides full technical fabric specifications: density, width, composition, plus live video of texture and colour. This guarantees a complete, professional online selection without tiring manual searching at markets.

Can we order physical fabric samples to check before buying?

Of course. As an official B2B partner of leading factories, you can order a free sample catalog to check the density, elasticity, fabric composition and dye quality before purchasing a batch.

What payment methods are available and do you support VAT settlement?

We support all official payment methods: bank transfer with VAT and a full package of tax invoices and quality certificates for companies and sole proprietors, plus bank card payment and cash on delivery.

What is the fabric return policy for wholesale purchases?

Under Ukrainian law, cut fabric cannot be returned (except for confirmed defects). Whole, unopened rolls in their original packaging and with labels may be returned within 14 days of receipt.

What should I do if a manufacturing defect is found in delivered fabric?

We inspect quality carefully before shipping. If you find a factory defect (stains, skipped threads, colour mismatch), we promptly arrange a free roll replacement, an additional discount or a refund.